Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped using Shopify’s available shipping methods.
You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Timeframes
After processing, orders typically arrive within 5–10 business days depending on your location and the carrier selected at checkout.
Please note:
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Delivery times are estimates and not guaranteed
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Delays may occur due to carrier issues, weather, or high order volume
Shipping Rates
We use Shopify’s real-time shipping rates, which are calculated at checkout based on:
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Your location
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Package weight and dimensions
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Available carriers
Shipping costs will be displayed before you complete your purchase.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this to monitor your shipment’s progress.
If you do not receive tracking information within a few days of placing your order, please contact us.
Shipping Locations
We currently ship to locations supported by Shopify’s shipping carriers. If your location is unavailable at checkout, please reach out to us for assistance.
Lost or Delayed Packages
We are not responsible for shipping delays caused by carriers. However, if your package appears lost or significantly delayed, please contact us and we will do our best to assist you.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.
Contact Us
If you have any questions about your order or shipping, please contact us at:
slbsolutions99@gmail.com